Monday, October 29, 2012

Body-to-Body Communication

  
Body-to-Body Communication
Body-to-body communication occurs when two or more people communicate while physically present in the same area as opposed to communication by phone or over the Internet. While it is similar to face-to-face communication, body-to-body communication allows for the use of body language in addition to speech and facial expressions. Body-to-body communication also allows for complex interaction with the environment, which can serve as another form of nonverbal communication. Conversing over the phone and chatting on the Internet can be effective means of transmitting specific pieces of information or of keeping in touch over a significant distance; such methods cannot, however, transmit the vast body of information available from body language and environmental interaction.
Facial expressions are among the most important parts of body-to-body communication, as they can communicate a tremendous amount of information about one's emotions and responses to information and events in the environment. They are particularly important because of their universality, as almost all facial expressions in response to feelings such as hunger, happiness, pain, and surprise are shared across linguistic and cultural lines. Facial expressions can also be very useful for assessing emotional states and intentions, as anger, sadness, aggression, and other emotions can often be seen on one's face even if one's voice does not suggest such feelings.
The rest of the human body can also provide a great deal of information during body-to-body communication. An individual's basic stance and posture, for instance, can communicate information such as how he sees himself in relation to others or how comfortable he is in a given situation. Deliberate body language, such as gesturing with one's arms or counting on one's fingers, can also provide information that is not available through purely verbal communication. Furthermore, body-to-body communication often allows individuals to communicate through physical contact, which can be very powerful for exchanging ideas, intentions, and feelings.
There are many alternatives to body-to-body communication, but all tend to miss some aspect of the entire experience of human communication. Talking only through text, for instance, prevents any exchange of body language, facial expression, or even voice intonation. Phone conversations permit more complex communication through varied intonation and speech pacing, but still do not allow for any body language or environmental communication. Only body-to-body communication allows for the full complexity of human interaction through eye contact, facial expressions, gestures, physical contact, and environmental interaction. In some cases, these nonverbal interactions are even sufficient to render verbal communication unnecessary.


Wednesday, October 17, 2012

Nonverbal Communication


Nonverbal Communication
Nonverbal communication is a broad term used to describe any method of transferring information without words. Nonverbal communication may be intentional, it may be based on societal cues, or it may be completely unconscious. Common forms of nonverbal communication include body language and facial cues, fashion and personal grooming, hand gestures, and graphical signs and design.
It is important to note that nonverbal communication is really about a lack of words, rather than a lack of vocalization. Therefore, most writing would not be considered nonverbal communication, although elements like handwriting style could be considered nonverbal signifiers. By the same token, sounds like grunts are still considered nonverbal communication, even though they are oral sounds.
Nonverbal communication can be broadly divided into relatively universal forms and culturally dependent forms. Many facial expressions, for example, are relatively universal, with most cultures able to identify expressions of fear, joy, or anger. On the other hand, nonverbal cues like bowing, shaking hands, or flashing a peace sign are culturally defined, and therefore have little meaning outside of cultures that understand them.
Body language is one of the most studied forms of nonverbal communication, and deals with how the body rests, how it is situated in relation to other bodies, and the spatial distance between bodies. For example, turning towards a person when seated and speaking to them is a nonverbal cue demonstrating interest, while turning away demonstrates a lack of interest. Tilting your head slightly is a form of nonverbal communication to show curiosity or express that you are listening closely or what they are saying, while constantly looking away would show a lack of attention. Positioning yourself far away from whoever you’re talking to can show disinterest, disgust, or fear of the person, positioning yourself slightly closer can show interest, and positioning yourself extremely close can communicate either aggression or a very high level of interest, often sexual.
Fashion is another form of nonverbal communication, and in many modern cultures is a hugely important way in which people telegraph things about themselves. Clothing can communicate membership in a cultural subgroup, ranging from extreme examples like the Goth aesthetic or Buddhist monks in robes to more mundane examples like preppy clothing or sportswear. It also often acts as a marker for social class, with designer clothing or custom tailored suits or shoes denoting wealth. It can even act as a nonverbal cue for religion or politics, as with members of the Jewish faith who wear yarmulkes or Anarchists who embody a punk aesthetic.
Gestures also act as a form of nonverbal communication, although this should be differentiated from hand gestures used as a form of verbal communication, like sign language. A wide range of hand gestures can be found in most cultures, and in the west there are some almost universal gestures, such as a wave goodbye, a thumbs-up to demonstrate everything is okay, or hands outspread to signify offerings. Other gestures include a wink to show that something is being left unsaid, elbowing someone to indicate a camaraderie or bonding, or shrugging the shoulders to demonstrate unknowing.


Monday, October 15, 2012

Nonverbal Language


Nonverbal Language
Nonverbal language is often too narrowly defined as gestures and body language. While these certainly form a great deal of the nonverbal language spectrum, they are not the sum total of all types of communication that could be classed as nonverbal. In addition to gestures and body language, sometimes what we don’t say can be classed as nonverbal. For instance, not answering a question could communicate multiple things, like not knowing the answer, not having actually heard the questioner, or being a dismissive of the question as inappropriate or not worthy of answering.
Further, when nonverbal language is described, it almost always encompasses not only what we say but also the way in which we say it. Tone, sarcasm, the way a speaker ends a sentence, emphasis on words, and a variety of other ways we say things that are spoken, are the “how” and not the “what” of our spoken language. Many people include this second group as nonverbal, even though it is spoken language
There have been numerous books and essays about how our nonverbal language communicates for us. Some gesturing may be used as emphasis for how we speak; the batting of the eyelashes may convey a flirtatious thought. How we stand, walk into a room, hold ourselves while we’re speaking, and if we make eye contact or fail to, are all body language that can convey layers of meaning to those with whom you communicate. You can even see how two people speaking two different languages may be able to speak to each other through gestures, expressions, and just a few words in a an unfamiliar tongue. Of course, different cultures may assign different meaning to body language and gestures, so it’s advisable to be careful when you use these while attempting communication with people of other cultures.
There are different percentages assigned to the amount of communication existing in a language that is nonverbal language. Though these percentages may be quoted as high as 93%, in reality the figure is about 70% percent by most accounts. It really helps, then to think about how you present yourself, how you gesture, how you pronounce words, and how you use tone. These may communicate about 70% of what you’re trying to say.
Another reason that understanding nonverbal communication is important is because of autism scale learning disorders, in particular, nonverbal language or learning disorder (NLD). NLD affects numerous people and is characterized by a person’s inability to read nonverbal cues, and the failure to understand tone and inflection. If you communicate with a person with NLD, they would only be receiving about 30% of what you’re trying to say.
In a classroom setting, students with NLD can be severely challenged, accused of not listening and thought lazy. Some even undergo a battery of tests to see if they are partially deaf. The reality is that these students are listening, but they’re not decoding nonverbal language with the facility of their peers. Students of this type usually need extremely specific written directions and specific spoken cues to keep up with their classmates. Without these, they flounder in school settings and have a difficult time relating to their peers. They also may not ever be able to read sarcasm, so it is important for teachers to be aware of this disorder when teaching NLD students.
While nonverbal language remains a tool that enhances, or sometimes obstructs communication, specific spoken language may convey a point with greater precision. Others may be more or less adept at reading body language, and may not always “get” tone. It should be said that most people do take body language and tone into account when hearing others speak, so, in addition to using precision in spoken language, it can be helpful to understand when body language might detract from a point you are trying to make, rather than helping to emphasize it.


Saturday, October 13, 2012

Body Language


Body Language
Body language is a part of nonverbal language. It includes things like stance, gestures, facial expressions, and even small things that are barely perceptible like a brief shrug of the shoulder or nod of the head. We frequently communicate both bodily and verbally and an estimated 70% of what we communicate may be nonverbal. Nonverbal language is an even bigger category than body language and includes things like tone of voice.
There are many ways to learn to interpret body language but it must be understood that these are frequently specific to a culture. For instance in the US we wave good bye with the palm facing the person we’re waving to, and the fingers may open and close. In other cultures, waving goodbye may occur with the hand palm up to the sky, and the fingers opening and closing. To people in the US, this might look like a gesture asking someone to approach rather than a wave goodbye.
Still, since most of us live in one area where body language may be similar among people, it’s important to know that you can communicate a lot by how you gesture, what you do with your arms when you’re sitting or standing and talking to someone else, and even what your posture may say. A person in much of the US who sits with hands crossed over the chest, and with legs crossed, may be sending an unintended message that they’re really not open to talking. Some people are excellent at reading these kinds of messages, and we do have to be careful what we may be conveying, especially when we’re being judged, particularly in things like dating or job interviews.
Eye contact is another key element of body language in much of the Western world. Looking someone in the eyes enough but not too much may indicate that you’re direct and forthright. Evading eye contact may say you’re shy or being deceptive, or alternately, it can convey annoyance or disgust with someone.
How we gesture can tell people the level of confidence we have, or if we’re a little too emphatic in our opinions. Huge gestures may mean we have something to prove. Moderate gesturing may simply suggest we’re engaged and confident in what we have to say.
Even the way you turn your head, shrug, yawn, look at your watch may all be forms of non-verbal communication that send clear signals to other people. If possible, never look at your watch or the clock above your head when you’re in a meeting with your boss. It can send the message that you’re bored, which isn’t a positive message to send.
It would be impossible to describe all the ways we use non-verbal language, but it’s important to remember that non-verbal language isn’t necessarily universal. If you’re observing body language that seems off consider cultural or regional differences that may account for it. You may even note that family members have similar gestures that aren’t that common elsewhere. Yet it can be helpful to know what you’re saying, and there are may books and Internet sites that can help you interpret some of the ways you send nonverbal messages to most people of your culture.
If you really think your body language is off or needs improvement, picking up a book on nonverbal communication can help. You can also videotape yourself and look at the way you move, gesture, sit, and stand to see if you are sending messages you really don’t mean. Confident body language common to a culture can be learned and may make you appear more confident or direct.


Tuesday, October 9, 2012

5 Keys to Educational Technology


5 Keys to Educational Technology
What is educational technology? What are its purposes and goals, and how can it best be implemented? Hap Aziz, director of the School of Technology and Design at Rasmussen College, explores what he terms the "five key components" to approaching educational technology.
Educational technology is the considered implementation of appropriate tools, techniques, or processes that facilitate the application of senses, memory, and cognition to enhance teaching practices and improve learning outcomes.
Educational technology has a multi-faceted nature comprising a cyclical process, an arsenal of tools (both physical and conceptual), and a multiple-node relationship between learners and facilitators of instruction, as well as between learners themselves. This nature makes it somewhat difficult to provide a specific definition based on particular technologies (despite that "technology" is embedded in the term) at any given point in time. The attempt to apply meaning to the term in this way was a primary flaw of earlier definitions of the field. Therefore, I have chosen to develop a broader definition that is not dependent upon any particular interpretation of technology--past, present, or future. The breadth of my definition allows the idea of "technology" to encompass processes, as well as objects and artifacts, and this is essential to ensure longevity (and, ultimately, meaning) to the definition.
There are five key components of my own definition of educational technology that are meant to tie the multiple facets of the concept together. Key parts of the definition are implicit in the terms chosen, and I purposefully chose this somewhat "between-the-lines" approach in order to allow for future developments within the field (as well as in service of my own preference for economy of statement when defining anything of significant value). The components of my definition are listed below along with a brief discussion of each component.
1. Considered implementation. Any technology, whether physical or conceptual, has value--beyond the purely philosophical--when it is implemented and subsequently utilized by a population. Implementation is essential, especially when one understands that educational technology is about affecting particular outcomes. The idea that the implementation should be "considered" means additionally that there is an assessment loop built into the process; as outcomes are measured, effective use of technology is repeated, while ineffective use is either improved or abandoned. Indiscriminate implementation is a frivolous use of intellectual, capital, and temporal resources, and it is all too often found to be the methodology in education environments. Finally, the considered implementation speaks to the need for effective leadership. What methodologies will be adopted? What tools will be acquired? The strong leader in education will provide the guidance necessary to ensure the best use of resources.
2. Appropriate tools, techniques, or processes. When thinking of educational technology, this segment of my definition is likely the piece that first comes to mind. Almost reflexively, the general public, as well as the seasoned educator, looks for the silver bullet in addressing shortcomings in our system of education, and the physical trappings of technology are especially seductive. Certainly, these objects have demonstrable value; however, techniques and processes in teaching and learning are at least equally important. As educators--and, more generally, as members of a society--we have developed methodologies for accomplishing tasks and obtaining desired outcomes. These methodologies have been and continue to be refined over time, just as the latest advancements in computing technology continue to roll out unceasingly and with regularity. It is quite important to include the modifier of "appropriate" to this component, otherwise we see an ever-increasing use of technology that adds no value to education yet exacts a heavy price, again in multiple resource categories. The use of appropriate tools, techniques, or processes is much more likely to result in the outcomes that educators desire.
3. Facilitate the application of senses, memory, and cognition. It is in this component of my definition where I stepped the farthest away from the majority of existing definitions of the field. My intent here was to generalize the concept of learning both as a process of internalization as well as demonstration of ability. This formulation might serve as summary of Bloom's Taxonomy overlaid on learner, where learning outcomes in the form of know, do, and value are summarized by the combination of the human mind and body. But human capabilities are not wholly adequate to the demands of the modern teaching and learning enterprise, and this is where technology as facilitator has a role. The use of video to bring the depths of the universe to the learner's eyes; the use of the Internet to give the learner instant access to thoughts and observations of humanity's greatest thinkers--these are examples of technology facilitating the application of our own senses, memories, and cognitive abilities.
4. Enhance teaching practices. Learning in our formalized education context does not exist in a vacuum; that is, we do not simply provide learners with access to information and resources with the expectation that they will learn through discovery. In fact, our educational infrastructure is based largely on the idea that the learner will progress far more quickly under the mentorship of a skilled instructor--both knowledgeable in the subject matter and competent in instructional methodologies. In the previous component discussion I made my case for technology as a facilitator on the learner's side of education; likewise, technology should also provide assistance and support to instructors during the teaching and learning process. Demonstrations, illustrations, instruction across learning styles--all of these are areas in which technology may provide those teaching with more leverage over learner gaps in knowledge and understanding.
5. Improve learning outcomes. Finally, all else might turn out to be simply exercises with no point if we are unable to improve learning outcomes. If no improvements are made with the adoption of new technology, then there is no point to utilizing any technology except for the most basic required to obtain that unchanging level of learning. Therefore, to justify the continued experimentation with and exploration of new technologies: smart classrooms, use of podcasts, access to the Internet, laptops for every child, and on and on, we need to assess our outcomes, make incremental changes in our methodologies to address shortcomings, then assess again, closing the loop in order to evaluate the efficacy of our work. We succeed when we are able to show improved learning outcomes, and as long as our metrics accurately represent the entire cross-section of the learner's experience, we have a legitimate case for the continued use of technology in the teaching and learning endeavor.